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COVID-19 Updated Procedures

Last Updated: 7/21/2021 @ 10:51AM PDT

Effective Monday March 23, 2020, the Office of Elizabeth F. Rojas, Chapter 13 Trustee is closed to the public. Staff is available directly by phone, however email is preferable. The office will continue to be fully operational.

Guidelines for Upcoming 341(a) Meetings of Creditors

  • Effective immediately and until further notice, 341(a) Meetings of Creditors will be conducted via Zoom videoconference.
  • Zoom notice and instructions will be filed with the Court two weeks prior to the scheduled 341(a) Meeting of Creditors.
  • If you are a pro-se (self-represented) debtor, a Zoom notice and instructions will be mailed to you via USPS.
  • Required documents such as picture ID, evidence of social security number, and proof of plan payment should be uploaded to our 13Documents Portal at least two (2) days prior to the meeting.
  • If you are a creditor who would like to attend a meeting, please contact either Renee Blume (for San Fernando Valley Division), Melissa Besecker (for Northern Division) or debtor’s counsel to obtain a copy of the link. If you are debtor’s counsel and aware of a creditor who would like to attend, please forward the above email.
  • If you are a pro-se (self-represented) debtor, please contact the trusteeship for either a meeting link or continuance.
  • For more information on the process, please download our Videoconferencing Notice.
  • The above 341(a) guidelines supersede the Conference Call information the CACB has listed on their website for our office.

Guidelines for Upcoming Confirmation Hearings

  • Confirmation hearings are currently held via ZoomGov for our judges. More information on ZoomGov can be found on the Court’s website.
  • ZoomGov hearing information can be found on the Judge’s tentative rulings calendar for the specific hearing date.
  • Debtor attorneys must check in with the assigned Chapter 13 staff attorney by e-mail no later than 48 hours prior to the scheduled confirmation hearings.
  • The latest information from the Central District of California Bankruptcy Court on Coronavirus (COVID-19) and Court Operations can be found here.

Guidelines for Email Check–in

  • All “check-ins” must be done by e-mail at least 48 hours prior to the hearing.
  • Per the court’s published policy, all evidence or information regarding payments must be emailed at least 48 hours prior to the hearing.
  • We strongly recommend the use of the TFS Bill Pay service for payments.
  • Mortgage declarations must be filed with the court in advance.
  • All other documents must be filed with the court or uploaded using the Trustee’s 13Documents Portal.

Debtor Plan Payments / Pending Trustee’s Motions to Dismiss due to Delinquent Plan Payments

  • Debtors are strongly encouraged to make plan payments as they come due. Circumstances may prevent some debtors from making payments. Please contact your attorney to discuss any available deferment options.
  • If debtors experience a reduction in income, debtor attorneys are to email Renee Blume (for Judge Maureen Tighe cases) or Melissa Besecker (for Judge Victoria Kaufman or Judge Deborah Saltzman cases). Evidence of reduced income must accompany any motion to modify or stipulation to reduce or suspend any plan payments.

Tax Refunds

  • If the debtor is unable to turnover their tax refund(s) for 2019 due to reasons directly related to COVID-19, debtor attorneys may send an email to Renee Blume along with evidence that the debtor’s income has been directly affected due to COVID-19. Based on a review of the evidence, we may be able to stipulate to have the refund requirement waived.

Economic Relief Payments

  • The Trustee will not be seeking a turnover of any economic relief payments related to COVID-19.

Staff Contacts

This page will be updated any time additional information is available.